All individuals aged 2 and above who agrees on the rules and terms listed in Xiamen Airlines Egret Miles Membership Guide are welcome to participate in Xiamen Airlines' Egret Miles for free. Application forms are required to be completed and submitted with personal signatures. The applicants will obtain Egret Miles membership after approval by Xiamen Airlines.
As an Egret Miles member, you can easily earn miles by flying with Xiamen Airlines or SkyTeam partner airlines or by consuming at our partners. Meanwhile, you can redeem miles for award tickets, award upgrades and exquisite products from Xiamen Airlines’ online mart, etc.
A VIP member or Junior Card holder who has taken three flights or earned 3,000 miles after admission will be sent a physical membership card by mail.
You can redeem miles for award tickets on both Xiamen Airlines’ flights and SkyTeam partner airlines’ flights, award upgrades and exquisite products from Xiamen Airlines’ online mart, etc.
Mileage is credited to the Egret Miles account of the traveler. It is prohibited for several members to accrue miles into one account.
Yes, you can make award ticket redemption for your family members.
For award tickets redemption at Xiamen Airlines' ticketing offices, please provide your Egret Card, transaction password and valid original ID document. If you redeem award ticket for a beneficiary or entrust another person to redeem award ticket, the original valid ID document of the beneficiary or the designated person is also required.
Members may have several Egret Cards. We will consider the account that has the most mileage as the default account. If you need to combine your miles from different accounts or you wish to change default accounts, you may inform us by sending a copy of your valid ID and Egret Card number via fax, post or email, and we will make the changes you claim after verification.
You can inquire your mileage balance or claim retroactive miles by accessing to our website at www.xiamenair.com, calling our service hotline at 95557 or contacting us via email and fax. Please include your Egret Card number on the copies of your itinerary and boarding pass in the email or fax to us. To claim miles earned from flying with SkyTeam partner airlines, please mail us the original Boarding Pass and the copy of ticket or itinerary. Such requests should be made within six (6) months after the completion of the associated flights or the consumption of our partners’ services. Any mileage from flights or transactions not claimed within the time limit will no longer be eligible.
When you earned 40,000 miles or accumulated 20 segments in one year, you will be qualified for Egret Silver Card membership. When you earned 60,000 miles or accumulated 35 segments in one year, you will be upgraded to Egret Gold Card membership.When you earned 100,000 miles or accumulated 60 segments in one year, you will be upgraded to Egret Platinum Card membership.
When you earned 150,000 miles or accumulated 90 segments in one year, you will be upgraded to Egret Diamond Card membership.
As an Egret Gold Card or Egret Silver Card member, you could enjoy extra bonus miles, priority reservation and airport standby, free class of service upgrade opportunities, ticket change or refund fee waiver, priority check-in, extra free baggage allowance, access to VIP lounge and services in flight irregularities and so on.All VIP members are eligible to brand new benefits such as qualification gift package, double extra miles for flights on birthdays, miles overdraft, etc. Diamond members can even enjoy special extra benefits such as complimentary VIP Card for one specified person, service ambassador and complimentary upgrade to First Class,etc.